Returns are not available through the website. Many items are one-of-a-kind, made-to-order, or contain materials I may or may not have replacements for. I encourage you to look closely at the pictures and ask any questions prior to purchase to minimize any issues with expectation.
I sincerely hope you are happy with your purchase, but should you have any issues, please contact me directly at bethmanzione@aol.com as soon as possible. I will work with you to correct any problems on an individual case basis.